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If deactivated users attempt to sign in, they will receive a message saying that their account has been disabled. Although the licenses have been removed, the settings will remain intact. Deactivation allows you to reactivate a user later. How to deactivate usersĭeactivating a user will remove all licenses associated with a user and prevent them from signing in to their Zoom account. You can now review any of the following sections on how to deactivate, disassociate, or delete a user. Change the User Role from Admin to Member.In the navigation menu, click User Management then Users.Sign in to the Zoom web portal as the account owner.
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You will not need to follow these steps if the user is already a member. How to convert an admin to a memberīefore you can remove an admin from your account or deactivate them, you will need to convert them to a member. Note: The ability to deactivate, unlink, or delete several users at once requires the delete, unlink, and deactivate privilege, which must be added to a role through Role Management. Prerequisites for removing users from a Zoom account How to bulk deactivate, unlink, or delete users by uploading a CSV file.Delete multiple users by selecting them.Unlink multiple users by selecting them.How to reactivate a user that was deactivated.Deactivate multiple users by selecting them.Note: You can't deactivate, unlink, or delete users that haven't activated their account. Learn more about what happens to cloud recording files when an admin deletes a user. Meetings scheduled with Personal Meeting ID cannot be transferred. Deleting a user will permanently remove the user, including their settings, meetings, webinars, and recordings, from Zoom. You can transfer the user's data (meetings, webinars, and cloud recordings) to another user before deletion.You can transfer the user's data (meetings, webinars, and cloud recordings) to another user before disassociation.
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It will not be associated with your account, and they will be able to purchase their own licenses. Unlinking a user will give them their own basic, free Zoom account.This user will not be searchable and, if a starred contact, there will be a Deactivated indication next to their name. Deactivating a user will prevent them from signing in to their Zoom account or utilizing any of the features.You can also delete, deactivate, or unlink a single user. You can do this for several users at once by uploading a CSV file or selecting several users in the user management page. Account owners and admin can delete, deactivate, or unlink users from your Zoom account.
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